First online airsoft shop in Slovakia

Safe payment via PayPal

magnify Search
EUR

How do we advise you?

Questions before purchase icon

icon Questions after purchase

  • I have technical questions about productarrow
    background

    We try to do our best to keep product descriptions up-to-date, but unfortunately manufacturers from Asia often do not tell us that they have changed something, and with the volume of products we have in stock (more than 10,000) it can happen that sometimes the description is not perfect.

    Therefore, if you need to ask a technical question about any of the goods, please fill out the form below (You can find the product code in the product details, right under the name and manufacturer)

    icon select_file

    We will answer you as soon as possible

  • When out of stock product will be back available to order?arrow
    background

    Neither we nor our European suppliers have the goods that are sold out in stock, so we cannot say when they will be back in stock or available for ordering.

    For this reason, the goods cannot even be put in the basket and ordered. We recommend that you click on the goods: Notify me by email about availability and fill in the e-mail to which we can send you as soon as the given goods are in stock, a notification e-mail that the goods you are waiting for can already be ordered.

    Do you have more questions about this topic? Please write your question in the form below and we will answer you as soon as possible.

    icon select_file

    We will answer you as soon as possible

  • Can you inform me when the sold out products are in back in stock?arrow
    background

    Yes, it is possible, our syste, can inform you. If the product is sold out, it cannot be added to the basket, but in the details of the product card there is a large green button: "NOTIFY ME BY EMAIL WHEN AVAILABLE", when you press this, a window will appear where you can enter your e-mail . Subsequently, when we stock the goods in the future, our system will send you an automatic e-mail that the goods you wanted to be notified about are already in stock or available to order.

    If you would like to know WHEN we will stock the goods, we do not always know, because if the goods are sold out in our e-shop, neither we nor our European suppliers have the given goods in stock, so we cannot say when they will be in stock. However, if you are really interested in a product and it is sold out, try writing to us in the form below and we will try to look into it

    icon select_file

    We will answer you as soon as possible

  • Do you ship to whole European Union? What delivery options do you offer?arrow
    background

    Yes, we ship to whole European Union! We are using only reliable shipping companies with tracking shipment possiblity.

    Once you will be in pursache process, in step 2 you will need to select delivery country, once you will pick you delivery country for example Germany, you will be able to choose preffered shipping option.

    To all countries we are offering European well-know shipping company DPD and also to some countries we are offering local shipping companies via Packeta Company. 

    As mentioned above when you will choose whatever shipping solution, everytime you will get tracking number and link where you can track the order.

    We are offering two types of expedition and delivery service:

    Standard: We ship the order within 24-48 working hours, from when the goods are ready for dispatch (if the goods are dispatched within 24-48 hours, immediately after the order, if the goods are dispatched within 1-2 weeks, then when the goods arrive at us and will be ready to ship)

    Premium: We guarantee delivery by the selected courier. At the same time, we guarantee shipping to max. 24 hours from when the goods are ready for dispatch (if the goods has  expedition time 24-48 hours, we ship immediately after the order, if the goods has expedition time within 1-2 weeks, then when the goods arrive at us and are ready for dispatch) - This is very suitable for situations where we need to have an order as soon as possible.

    Do you have questions? Please fill the formular and we will get back to you ASAP!

    icon select_file

    We will answer you as soon as possible

  • Tovar je dostupný, kedy mi príde?arrow
    background

    On our e-shop, you will find 3 types of availability:

    The product is in stock with a expedition time of 24-48 hours.
    The product is available with a expedition time of 1-2 weeks.
    The product is unavailable - we do not know when it will be in stock again, it cannot be added to the basket.

    This means that if you order goods that has availability shown "in stock" with a dispatch time of 24-48 hours, we ship the order immediately during working hours. If you have a mix of goods in your order, where are the goods that had availability shown ,,available,,  at the time of ordering with expedition time 1-2 weeks and also goods that are in stock, then we will reserve the goods that are in stock for you until the goods that had the availability "available" at the time of ordering arrive, and then we will ship the order at once.

    Note: We cannot split the order, if you want goods that are in stock immediately, make an order separately.

    If you have any additional questions regarding this mattery, please contact us using form bellow and we will get back to you ASAP.

    icon select_file

    We will answer you as soon as possible

  • What are payment options at your e-shop?arrow
    background

    We have 3 options available:

    1. Payment by PayPal service, we have finally integrated PayPal to our webshop and it is possible to choose it.
    2. Payment by Mastercard/PayPal, we are using payment gateway STRIPE - ww.stripe.com for accepting payments from mastercard/visa cardholders.
    3. SEPA - Bank transfer - standard bank transfer, once order is placed we will send you bank data to make bank tranfer from your bank account to ours.

    Do you have more questions regarding this topic - fill the contact form and we will reply ASAP

    icon select_file

    We will answer you as soon as possible

  • Wholesale airsoft cooperationarrow
    background

    CATUS Slovakia is direct importer and official distributor of many leading brands in airsoft business. We are able to offer very good prices and conditions for our potential wholesale partners.  We are able to supply boxes, pallets even containers to our B2B partners across European Union.

    We are able to provide you photos without watermark, XML feed and more.

    If you are intrested in registration as our B2B partner please fill the formular bellow. Please in the message let us know about your company, if you have brick store or online store, when you have been established and so on. After that please register here: https://www.catus-airsoft.eu/registration (dont forget click on company data button and fill the company data information)

    Once we will review your request, we will get in touch with you and activate you B2B access.

     

     

     

    icon select_file

    We will answer you as soon as possible

  • I placed order, when it will be dispatched?arrow
    background

    First, let us thank you for your trust when you placed order.

    Our webshop has 2 types of expedition types : if goods are in stock - 24-48 hours, if goods our available with expedition time 1 -2 weeks.

    There can be 3 types of orders:

    1. Order which contains only items with marked expedition time 24-48 hours - this order we are dispatched same day or maximum day after. Once we will dispatch order we will notify you with email.
    2. Order which contains items in stock, with expedition time 24-48hours and also items available, with expedition time 1-2weeks - in this order, goods which are in stock will be reserved and we will wait until goods with availability 1-2 weeks will arrive. Once they will arrive we will put all toghter and pack and send it to you and of course we will inform once shipped via e-mail
    3. Order which contains items available, with expedition time 1-2weeks - in this order, we will wait until goods with availability 1-2 weeks will arrive. Once they will arrive we will put all toghter and pack and send it to you and of course we will inform once shipped via e-mail

    If you have more questions about your order status, please fill the form bellow and we will reply to you ASAP.

    icon select_file

    We will answer you as soon as possible

  • I made order but I would like to add there something it is possible? Is it possible to combine two or more orders into one package/shipment?arrow
    background
    Due to the large number of orders, this is not possible. If you want to order something else from our offer, please create a new order. Each order is shipped separately.

    Do you have another question to which you did not find an answer? Please write your question in the form below and we will answer you as soon as possible.
    icon select_file

    We will answer you as soon as possible

  • Wholesale airsoft cooperationarrow
    background

    CATUS Slovakia is direct importer and official distributor of many leading brands in airsoft business. We are able to offer very good prices and conditions for our potential wholesale partners.  We are able to supply boxes, pallets even containers to our B2B partners across European Union.

    We are able to provide you photos without watermark, XML feed and more.

    If you are intrested in registration as our B2B partner please fill the formular bellow. Please in the message let us know about your company, if you have brick store or online store, when you have been established and so on. After that please register here: https://www.catus-airsoft.eu/registration (dont forget click on company data button and fill the company data information)

    Once we will review your request, we will get in touch with you and activate you B2B access.

     

    icon select_file

    We will answer you as soon as possible